Book a Service
To arrange a service, simply call 01 866 0520 or fill in the service request form, and one of our driver support team will respond to you as soon as possible.
You can also book a service through the driver app, where you can also view your vehicle data and service history. Email us for access.
When your vehicle requires replacement glass we rely on the experts at AllGlass to carry out the work.
Please note this is usually covered by your insurance policy. Allglass will arrange the claim for you. All you need is to have your insurance company name, policy number and expiry date to which can be found on your cars insurance disc.
When your vehicle requires replacement tyres or tyre repairs we rely on the experts at BestDrive to carry out the work.
Locate and visit the nearest BestDrive.
Alternatively, call our dedicated maintenance department on 01 866 0520.
Tax Disc Request
Avis Fleet Solutions are responsible for taxing the vehicle, however it is your responsibility to display a current tax disc in the vehicle you are driving. For new cars, please allow 10 days after your vehicle has been registered for your tax disc to be issued.
To request a tax disc, please ring the Avis Fleet Tax Administrator on 01 828 1140.
Or send an email to firstname.lastname@example.org.
Emergency Breakdown Numbers
Avis Fleet Solutions support line is 01 866 0520 and will give access to all the emergency services required. Avis Fleet Solutions act as the first-line support centre for all your driver’s needs.
Please find a phone link to manufacturer breakdown services:
Taking your Vehicle Abroad
In most cases, Avis Fleet Solutions is the registered owner of the vehicle you drive. Therefore if you’re planning on taking our vehicle abroad you will require written authorisation to prove to local authorities that you have our consent to take the vehicle out of Ireland. It is your responsibility to arrange and pay for adequate foreign travel breakdown insurance.
Please complete the form below to request written authorisation and one of the team will respond as soon as possible.
Or call 01 8660520 and select option 1.
Please contact your fleet manager to arrange to have your login details sent to you.
Buy your car
Avis Fleet Solutions can offer you the option of buying your lease car at the end of the term. After all, you know your car better than anyone, and you may get a good deal for you or your friends and family. We can also provide a 3 month after sale warranty, offering you further peace of mind.
Book your CVRT Test
To arrange a CVRT test fill in the CVRT test form, and one of our maintenance team will respond to you as soon as possible.
Driver Safety Guidance
1. Give yourself a head start - In an ideal world, we would all be able to allow ourselves an extra five, 10 or 15 minutes for every road journey. If we did, we would be less stressed, more in control and far less likely to be involved in a crash. In fact, a lot of drivers do plan their driving time this way, and they are happier and safer as a result. Good time management and punctuality are always attributes of successful individuals, so planning your journeys and sticking to start-times could help you become wealthier as well as healthier!
2. Thirty seconds for life - It takes just 20 seconds to walk round your car before getting in to check for any damage to its wheels, tyres or lights that could turn a mishap on the roads into a crash. When you get behind the wheel wait 10 seconds before turning the ignition key. If you are tense, ease your muscles. Tune out worries and distractions and switch your mind to driving mode. Statistics show that a high proportion of crashes happen within 10 miles of drivers' homes. Taking just a few moments to get relaxed and alert makes for a safer, more enjoyable journey.
3. Belt up in the back - You're wearing your seatbelt and protected by front and side airbags - but an adult rear seat passenger who doesn't buckle up could turn a survivable accident into a fatal one by crushing you from behind. It's not always easy to insist that passengers belt up in the back, especially if they are senior colleagues, but you should always do so. Otherwise, you could give a whole new meaning to the expression, 'my boss is going to kill me'.
4. Stop so that you can see the tyres of the vehicle in front - When you come to a stop in a line of traffic, make sure you can still see the tyres and rear axle of the vehicle ahead. If the car ahead breaks down, you will always have room to pull out and drive past them. Perhaps more importantly, if the person following you fails to stop and hits you, they are less likely to push you into the vehicle ahead. Always apply your handbrake when stopped in a line of traffic.
5. Wheels ahead when turning right - If you are turning right off a road and have to wait for oncoming traffic, keep your wheels pointing straight ahead. If you are hit from behind, you won't be steered into the oncoming traffic. Another safety tip at junctions, where you are more likely to be hit from the front, is to be particularly careful not to cross your arms while turning the steering wheel. If a collision sets off the airbag while your arms are crossed, it is likely to punch your wrists and hands into your face.
6. Read the road as far ahead as you can - Position yourself so you have the best possible view ahead, 'read' the road for advance warning of hazards and always drive at a speed that means you can stop within the distance you can see. For the best view ahead on a left hand bend, position yourself close to the centre line. On a right hand bend, be closer to the kerb. If you are following a large vehicle, keep back so that it does not completely block your view ahead (and never forget that if you cannot see the mirrors of a truck in front of you, its driver can't see you).
7. Don't die for your right of way - Sometimes it is better to be prepared to give up your right of way rather than risk being hurt. On roundabouts, be ready to react to drivers coming from the left who shoot out in front of you because they've misjudged their speed or taken a chance. Hold back when following large goods vehicles into roundabouts or junctions until you are sure of the line the driver is taking, so that you do not get trapped between the trailer and the island or kerb.
8. Banish the 'S' word - You should never have to say 'the other driver suddenly…'. Genuinely unpredictable crashes are very rare and almost all collisions can be avoided effectively by scanning the environment and using the information to anticipate hazards. For instance, if you are driving at 60KM and someone drives out into your path 60 yards ahead, spotting the danger just half a second sooner will give you time to stop without hitting them.
9. Follow the two second rule - To say 'Only a fool breaks the two second rule' only takes two seconds but those seconds could save your life. Two seconds is the minimum gap you need to leave between you and the vehicle in front, in order to have time to react to something happening unexpectedly on the road ahead. Remember, two seconds is the bare minimum in daylight and good weather. Double the gap to four seconds if it is dark, wet or foggy. If another driver is tailgating you and you can't move over to let them pass, increase your distance from the vehicle ahead. You won't have to stop suddenly and the driver behind is less likely to hit you.
10. Motorway safety - When you are joining or overtaking on a motorway or dual carriageway, use a life saving glance over your right shoulder if you are not one hundred percent certain of the position of following traffic. There may be a vehicle in your blind spot not revealed by your mirrors. Likewise, when you are in heavy traffic don't sit in another driver's blind spot. If they move to overtake, part of the blame is yours. Avoid creating a'motorway sandwich' of three vehicles travelling in line abreast with no escape route if something goes wrong.
Winter Driving Tips
The winter months bring adverse weather conditions and longer periods of darkness making driving conditions more hazardous. Taking a number of simple precautions can ensure safety on Irish roads during winter. The Avis Fleet Solutions Driver Support have outlined some of their top tips for drivers to ensure their vehicle is prepared for winter driving.
1. Check your tyres. Your tyres are the only point of contact between your vehicle and the road so it is vital that they are maintained correctly. Tyres should be at least the minimum legal thread depth of 1.6mm but need to be changed before they get this worn. Tyres need to be to the correct tyre pressure to give the motorist the best chance in extreme conditions. Avis Fleet Solutions drivers can call into any Best Drive tyre depots and have your tyres checked.
2. Use your lights. As we come into the winter months the days become shorter. All drivers are advised to use dipped head lights during the day so you are easily seen. Headlights and taillights should be in working order.
3. Safe Distance. It takes longer to stop a car during the winter weather so slow down and allow extra distance between you and the car in front. Review your driver manual to understand how safety assist technology such as Anti-Lock Braking System (ABS) can help your driving in harsh weather conditions.
4. Visibility. All too often motorists do not de-fog or de-ice windows and mirrors which can compromise visibility. This winter ensure windows and mirrors are clear, and carry a de-icer and screen scraper. Do not use boiling water as this can crack the windscreen.
5. Beware of “Black Ice”. Black Ice is one of winter’s biggest hazards as it is difficult to see. Watch out for sheltered/ shaded areas on roads, under trees and near high walls.
6. Be prepared. During these winter months it is advised that drivers carry a number of essentials in the boot of their car, especially if you travel long distances.
- High visibility vest
- Spare fuel
- Appropriate footwear in case you need to leave your vehicle e.g. boots
- A hazard warning triangle
- Spare wheel (Check that your spare wheel is in good condition and is fully inflated. Some cars may have an inflation repair kit instead of a spare wheel. Make sure that you know how to use it.)
- Tow Rope
- De-icing equipment (for glass and door locks)
- Spare bulbs
- First aid kit
- A fire extinguisher
- A working torch
- A car blanket, additional clothing & some food and water
7. In the event of a breakdown. Drivers need to ensure their vehicle is well in off the road so as not to obstruct other vehicles. The driver should also put on their hazard warning lights. If the vehicle breaks down on the motorway pull in as far as you can, alerting traffic behind you with hazard lights. The driver should leave their vehicle, get behind the barrier (on the embankment) and contact Avis Fleet Solutions Driver Support on 01-8660520 for assistance. If the accident occurs outside of normal office hours, call 01-8660520 and select the “Breakdown Assistance” option.
8. Keep up to date. Listen to local weather and traffic reports. Pay heed to the weather warnings alerting drivers of unsafe and dangerous driving conditions.
If you have any queries about the above driver tips our, Driver Support team would be more than happy to answer any questions you may have. They can be contacted by phone at 01-8660520 or via email email@example.com